Privacy policy

Effective as of January 30, 2010.

This is the LiveResponse™ privacy policy. Please read this before signing up for your own account in LiveResponse™.

Registration, Usage and Connection information

Your registration information is the information you submit when you sign up and have an account. Your usage information is the information that we collect from your use of LiveResponse™ products and services, such as the services and features you use and where you access the service from etc. Your connection information is information we automatically receive as a result of technical standards on the web – this includes the URL of the site from which you came and the site to which you are going when you leave LiveResponse™ website. We also receive the the Internet protocol (IP) address used by your ISP for your internet connection (or the proxy server you use to access the web), your mobile handset model or computer operating system and type of browser you are using, as well as your country of origin. Registration, usage and connection information is used for the purpose of operating the LiveResponse™ products and services, to analyze overall trends to help us improve the Service and for the other purposes described in this privacy statement.

Personal content

All content uploaded or broadcasted by you to the LiveResponse™ service is your own private property.

When you first register with LiveResponse™, your chosen organization name, user names, channel names, camera names are invisible by default to other users of LiveResponse™. You can change this so that you are visible to other organizations in order to share video with them. Go to the Settings page to modify your settings. You can review your profile information, including what is visible to others there.

Be careful about what you broadcast. Only share videos with organizations you know, trust and legally have the possibility to share with. Have in mind that peoples´ faces and other identity markers should be kept confidential; therefore have a strategy to only cover relevant as well as appropriate aspects of an accident site. All video material must be handled according to your country’s privacy protection acts.

You do not have to use real names in the application, but if you do use your real name, please consider carefully what impact this might have on your as well as others privacy. Note also that your users may take a copy of the information or use it for purposes that you do not intend or expect. Therefore, have in mind and make sure that your users are well informed about your privacy policy and professional code of conduct.

Location data

We offer location features for some services which uses the location of your mobile device. This location information may come from a variety of sources, such as your device (GPS positioning), your mobile operator (cellular network data) or a wireless hotspot provider. The different location features have different accuracies that we do not control. We would therefore ask you to consider a location as an indicator for the location and not as the exact location.

We do not allow public search engines to crawl our site.

Marketing of LiveResponse™

We use registration, usage and connection information about you on how you use LiveResponse™ to better understand how our users generally use our products and services and in order to improve them and enhance the user experience.

We will NOT use your personal content (i.e. information you post on the site) for this purpose without your prior explicit consent. We may contact you from time to time about new products, services or features via phone call, email, SMS and other forms of electronic communication.

We do NOT rent, sell or disclose your personal information to third parties so that they can carry out their own marketing campaigns.

If you have any enquiries about the LiveResponse™ privacy practices, you should put your enquiry in writing to info@liveresponse.eu.

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